Last updated: December 21, 2025
At A Gift Lab (“we”, “us”, or “our”), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
By accessing our website or placing an order, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Full name
Email address
Phone number
Billing and delivery address
Order details and purchase history
Payment-related information (processed securely by third-party payment providers)
Any information you submit through contact forms, enquiries, or communications with us
We may also automatically collect limited technical information such as browser type, device information, and website usage data through cookies.
2. How We Use Your Information
Your information is collected and used for the following purposes:
To process, confirm, and fulfill your orders
To arrange delivery of products
To communicate with you regarding your orders, enquiries, or customer support matters
To improve our website, products, and services
To send promotional or marketing communications (only where consent has been provided)
To comply with legal or regulatory requirements
3. Payment Information
All payment transactions are processed through secure third-party payment gateways.
A Gift Lab does not store or have access to your full payment card details.
4. Disclosure of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties where necessary, including:
Payment service providers
Delivery and logistics partners
Website or system service providers
These parties are obligated to keep your information confidential and use it solely for the purpose of providing their services.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to safeguard your data.
6. Cookies & Tracking Technologies
Our website may use cookies to:
Improve website functionality
Enhance user experience
Analyze website traffic and performance
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
7. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data (subject to legal obligations)
Withdraw consent for marketing communications at any time
Requests can be made by contacting us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. A Gift Lab is not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies separately.
9. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. Continued use of our website constitutes acceptance of the updated policy.